Shipping Policy
This Shipping Policy (“Policy”) outlines the terms and conditions related to the shipping and delivery of products purchased through the website https://madofit.com (“Website”), which is owned and operated by Trison Enterprises (“We”, “Us”, “Our” or “Company”), a business entity operating under applicable Indian laws. This Policy may be updated from time to time and must be read along with our Terms of Use.
DELIVERY
Once your order is processed, it will be dispatched via our trusted logistics partners through courier or postal services, as appropriate. Our delivery partners will make up to three (3) attempts to deliver your order. If the recipient is unavailable or the premises are inaccessible during these attempts, the order will be marked as undeliverable and returned to us. In such cases, the order may be treated as cancelled.
FREQUENTLY ASKED QUESTIONS
What are the shipping options for my order?
We currently offer standard shipping for all orders.
How much does shipping cost?
Free shipping on orders of ₹399 or above
A nominal shipping charge of ₹49 (inclusive of GST) applies to orders below ₹399
Shipping costs are calculated automatically at the time of checkout.
What is the estimated delivery time?
Orders are usually delivered within 3–10 business days, depending on your delivery location. Business days exclude Sundays and public holidays. Please note that delivery timelines may vary in case of remote locations or other external factors.
How are the products packaged?
All items are packed securely using boxes, paper bags, and/or bubble wrap. Additional protective packaging is used for fragile or high-value items to avoid damage in transit.
Can I track my order?
Yes. Once your order is shipped, you will receive an email and/or SMS with tracking details including the tracking number and the name of the courier partner. You can also view tracking updates in the “My Orders” section on our website.
How do I check the current status of my order?
Log in to your account on https://madofit.com, go to the “My Orders” section, and click on your order to view its current status and tracking information.
Do you ship to international locations?
No, we currently only ship within India.
Can I change my delivery address after placing the order?
We currently do not allow address changes once the order has been confirmed. Please double-check your shipping information before placing the order.
NEED HELP?
For any questions, concerns, or support, feel free to reach out to us:
📧 Email: support@madofit.com
📞 Phone: 9-270-111-270
